# Privacy Policy

- Link: https://sat-solutions.com/privacy-policy/
- Published: 2024-02-14T03:55:26+07:00
- Author: kt

![](https://mlle50hbdrqj.i.optimole.com/cb:B-2t.54e/w:auto/h:auto/q:mauto/ig:avif/https://sat-solutions.com/wp-content/uploads/2024/03/page-52.jpg)

**Updated at 2015-01-01**

SAT Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This
Privacy Policy explains how your personal information is collected, used, and disclosed
by SAT Solutions.

This Privacy Policy applies to our website, and its associated subdomains (collectively,
our “Service”) alongside our application, SAT Solutions. By accessing or using our
Service, you signify that you have read, understood, and agreed to our collection,
storage, use, and disclosure of your personal information as described in this Privacy
Policy and our Terms of Service.

# Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time
any of these terms are referenced, are strictly defined as:

 * Cookie: a small amount of data generated by a website and saved by your web browser.
   It is used to identify your browser, provide analytics, and remember information
   about you such as your language preference or login information.
 * Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers
   to SAT Solutions Co., Ltd., 237/22-23 Rat Phatthana Road, Rat Phatthana, Saphan
   Sung, Bangkok 10240, Thailand that is responsible for your information under 
   this Privacy Policy.
 * Country: where SAT Solutions or the owners/founders of SAT Solutions are based,
   in this case is Thailand.
 * Customer: refers to the company, organization or person that signs up to use 
   the SAT Solutions Service to manage the relationships with your consumers or 
   service users.
 * Device: any internet-connected device such as a phone, tablet, computer or any
   other device that can be used to visit SAT Solutions and use the services.
 * IP address: Every device connected to the Internet is assigned a number known
   as an Internet protocol (IP) address. These numbers are usually assigned in geographic
   blocks. An IP address can often be used to identify the location from which a
   device is connecting to the Internet.
 * Personnel: refers to those individuals who are employed by SAT Solutions or are
   under contract to perform a service on behalf of one of the parties.
 * Personal Data: any information that directly, indirectly, or in connection with
   other information — including a personal identification number — allows for the
   identification or identifiability of a natural person.
 * Service: refers to the service provided by SAT Solutions as described in the 
   relative terms (if available) and on this platform.
 * Third-party service: refers to advertisers, contest sponsors, promotional and
   marketing partners, and others who provide our content or whose products or services
   we think may interest you.
 * Website: SAT Solutions’s site, which can be accessed via this URL: https://sat-
   solutions.com
 * You: a person or entity that is registered with SAT Solutions to use the Services.

# What Information Do We Collect?

We collect information from you when you visit our website, register on our site,
place an order, subscribe to our newsletter, respond to a survey or fill out a form.

 * Name / Username
 * Email Addresses

# How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

 * To personalize your experience (your information helps us to better respond to
   your individual needs)
 * To improve our website (we continually strive to improve our website offerings
   based on the information and feedback we receive from you)
 * To improve customer service (your information helps us to more effectively respond
   to your customer service requests and support needs)
 * To process transactions
 * To administer a contest, promotion, survey or other site feature
 * To send periodic emails

# When does SAT Solutions use end user information from third parties?

SAT Solutions will collect End User Data necessary to provide SAT Solutions services
to our customers.

End users may voluntarily provide us with information they have made available on
social media websites. If you provide us with any such information, we may collect
publicly available information from the social media websites you have indicated.
You can control how much of your information social media websites make public by
visiting these websites and changing your privacy settings.

# When does SAT Solutions use customer information from third parties?

We receive some information from third parties when you contact us. For example,
when you submit your email address to us to show interest in becoming a SAT Solutions
customer, we receive information from a third party that provides automated fraud
detection services to SAT Solutions. We also occasionally collect information that
is made publicly available on social media websites. You can control how much of
your information social media websites make public by visiting these websites and
changing your privacy settings.

# Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with
third parties such as advertisers, contest sponsors, promotional and marketing partners,
and others who provide our content or whose products or services we think may interest
you. We may also share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other business reorganization,
we may also share or transfer your personal and non-personal information to our 
successors-in-interest.

We may engage trusted third party service providers to perform functions and provide
services to us, such as hosting and maintaining our servers and the website, database
storage and management, e-mail management, storage marketing, credit card processing,
customer service and fulfilling orders for products and services you may purchase
through the website. We will likely share your personal information, and possibly
some non-personal information, with these third parties to enable them to perform
these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics
purposes with third parties such as web analytics partners, application developers,
and ad networks. If your IP address is shared, it may be used to estimate general
location and other techno graphics such as connection speed, whether you have visited
the website in a shared location, and type of the device used to visit the website.
They may aggregate information about our advertising and what you see on the website
and then provide auditing, research and reporting for us and our advertisers. 


We may also disclose personal and non-personal information about you to government
or law enforcement officials or private parties as we, in our sole discretion, believe
necessary or appropriate in order to respond to claims, legal process (including
subpoenas), to protect our rights and interests or those of a third party, the safety
of the public or any person, to prevent or stop any illegal, unethical, or legally
actionable activity, or to otherwise comply with applicable court orders, laws, 
rules and regulations.

![](https://mlle50hbdrqj.i.optimole.com/cb:B-2t.54e/w:auto/h:auto/q:mauto/ig:avif/https://sat-solutions.com/wp-content/uploads/2024/03/page-53.jpg)

# Where and when is information collected from customers and end users?

SAT Solutions will collect personal information that you submit to us. We may also
receive personal information about you from third parties as described above.

# How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from
us. You can cancel your participation in any of these email lists at any time by
clicking on the opt-out link or other unsubscribe option that is included in the
respective email. We only send emails to people who have authorized us to contact
them, either directly, or through a third party. We do not send unsolicited commercial
emails, because we hate spam as much as you do. By submitting your email address,
you also agree to allow us to use your email address for customer audience targeting
on sites like Facebook, where we display custom advertising to specific people who
have opted-in to receive communications from us. Email addresses submitted only 
through the order processing page will be used for the sole purpose of sending you
information and updates pertaining to your order. If, however, you have provided
the same email to us through another method, we may use it for any of the purposes
stated in this Policy. Note: If at any time you would like to unsubscribe from receiving
future emails, we include detailed unsubscribe instructions at the bottom of each
email.

# How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide SAT Solutions to 
you and fulfill the purposes described in this policy. This is also the case for
anyone that we share your information with and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to keep
it to comply with our legal or regulatory obligations, we’ll either remove it from
our systems or depersonalize it so that we can’t identify you.

# How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only to be accessible by those authorized with
special access rights to such systems, and are required to keep the information 
confidential. After a transaction, your private information (credit cards, social
security numbers, financials, etc.) is never kept on file. We cannot, however, ensure
or warrant the absolute security of any information you transmit to SAT Solutions
or guarantee that your information on the Service may not be accessed, disclosed,
altered, or destroyed by a breach of our physical, technical, or managerial safeguards.

# Could my information be transferred to other countries?

SAT Solutions is incorporated in Thailand. Information collected via our website,
through direct interactions with you, or from use of our help services may be transferred
from time to time to our offices or personnel, or to third parties, located throughout
the world, and may be viewed and hosted anywhere in the world, including countries
that may not have laws of general applicability regulating the use and transfer 
of such data. To the fullest extent allowed by applicable law, by using any of the
above, you voluntarily consent to the transborder transfer and hosting of such information.

# Is the information collected through the SAT Solutions Service secure?

We take precautions to protect the security of your information. We have physical,
electronic, and managerial procedures to help safeguard, prevent unauthorized access,
maintain data security, and correctly use your information. However, neither people
nor security systems are foolproof, including encryption systems. In addition, people
can commit intentional crimes, make mistakes or fail to follow policies. Therefore,
while we use reasonable efforts to protect your personal information, we cannot 
guarantee its absolute security. If applicable law imposes any non-disclaimable 
duty to protect your personal information, you agree that intentional misconduct
will be the standards used to measure our compliance with that duty.

# Can I update or correct my information?

The rights you have to request updates or corrections to the information SAT Solutions
collects depend on your relationship with SAT Solutions. Personnel may update or
correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures
of personally identifiable information as follows. You can contact us in order to(
1) update or correct your personally identifiable information, (2) change your preferences
with respect to communications and other information you receive from us, or (3)
delete the personally identifiable information maintained about you on our systems(
subject to the following paragraph), by cancelling your account. Such updates, corrections,
changes and deletions will have no effect on other information that we maintain,
or information that we have provided to third parties in accordance with this Privacy
Policy prior to such update, correction, change or deletion. To protect your privacy
and security, we may take reasonable steps (such as requesting a unique password)
to verify your identity before granting you profile access or making corrections.
You are responsible for maintaining the secrecy of your unique password and account
information at all times.

You should be aware that it is not technologically possible to remove each and every
record of the information you have provided to us from our system. The need to back
up our systems to protect information from inadvertent loss means that a copy of
your information may exist in a non-erasable form that will be difficult or impossible
for us to locate. Promptly after receiving your request, all personal information
stored in databases we actively use, and other readily searchable media will be 
updated, corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we
have about you, you may do so by contacting the organization of which you are a 
customer.

![](https://mlle50hbdrqj.i.optimole.com/cb:B-2t.54e/w:auto/h:auto/q:mauto/ig:avif/https://sat-solutions.com/wp-content/uploads/2024/03/page-54.jpg)

# Personnel

If you are a SAT Solutions worker or applicant, we collect information you voluntarily
provide to us. We use the information collected for Human Resources purposes in 
order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change
your preferences with respect to communications and other information you receive
from us, or (3) receive a record of the information we have relating to you. Such
updates, corrections, changes and deletions will have no effect on other information
that we maintain, or information that we have provided to third parties in accordance
with this Privacy Policy prior to such update, correction, change or deletion.

# Sale of Business

We reserve the right to transfer information to a third party in the event of a 
sale, merger or other transfer of all or substantially all the assets of SAT Solutions
or any of its Corporate Affiliates (as defined herein), or that portion of SAT Solutions
or any of its Corporate Affiliates to which the Service relates, or in the event
that we discontinue our business or file a petition or have filed against us a petition
in bankruptcy, reorganization or similar proceeding, provided that the third party
agrees to adhere to the terms of this Privacy Policy.

# Affiliates

We may disclose information (including personal information) about you to our Corporate
Affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means
any person or entity which directly or indirectly controls, is controlled by or 
is under common control with SAT Solutions, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be 
treated by those Corporate Affiliates in accordance with the terms of this Privacy
Policy.

# Governing Law

This Privacy Policy is governed by the laws of Thailand without regard to its conflict
of laws provision. You consent to the exclusive jurisdiction of the courts in connection
with any action or dispute arising between the parties under or in connection with
this Privacy Policy except for those individuals who may have rights to make claims
under Privacy Shield, or the Swiss-US framework.

The laws of Thailand, excluding its conflicts of law rules, shall govern this Agreement
and your use of the website. Your use of the website may also be subject to other
local, state, national, or international laws.

By using SAT Solutions or contacting us directly, you signify your acceptance of
this Privacy Policy. If you do not agree to this Privacy Policy, you should not 
engage with our website, or use our services. Continued use of the website, direct
engagement with us, or following the posting of changes to this Privacy Policy that
do not significantly affect the use or disclosure of your personal information will
mean that you accept those changes.

# Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into 
what is being set when you visit our site and how it’s being used. By using our 
website, registering an account, or making a purchase, you hereby consent to our
Privacy Policy and agree to its terms.

# Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links
to other websites not operated or controlled by SAT Solutions. We are not responsible
for the content, accuracy or opinions expressed in such websites, and such websites
are not investigated, monitored or checked for accuracy or completeness by us. Please
remember that when you use a link to go from the Services to another website, our
Privacy Policy is no longer in effect. Your browsing and interaction on any other
website, including those that have a link on our platform, is subject to that website’s
own rules and policies. Such third parties may use their own cookies or other methods
to collect information about you.

# Cookies

SAT Solutions uses “Cookies” to identify the areas of our website that you have 
visited. A cookie is a small piece of data stored on your computer or mobile device
by your web browser. We use Cookies to enhance the performance and functionality
of our website but are non-essential to their use. However, without these cookies,
certain functionality like videos may become unavailable, or you would be required
to enter your login details every time you visit the website as we would not be 
able to remember that you had logged in previously. Most web browsers can be set
to disable the use of Cookies. However, if you disable Cookies, you may not be able
to access functionality on our website correctly or at all. We never place Personally
Identifiable Information in Cookies.

# Blocking and disabling cookies and similar technologies

Wherever you’re located, you may also set your browser to block cookies and similar
technologies, but this action may block our essential cookies and prevent our website
from functioning properly, and you may not be able to fully utilize all of its features
and services. You should also be aware that you may also lose some saved information(
e.g. saved login details, site preferences) if you block cookies on your browser.
Different browsers make different controls available to you. Disabling a cookie 
or category of cookie does not delete the cookie from your browser, you will need
to do this yourself from within your browser, you should visit your browser’s help
menu for more information.

# Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally
identifiable information from anyone under the age of 13. If You are a parent or
guardian, and You are aware that Your child has provided Us with Personal Data, 
please contact Us. If We become aware that We have collected Personal Data from 
anyone under the age of 13 without verification of parental consent, We take steps
to remove that information from Our servers.

# Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this 
Privacy Policy so that they accurately reflect our Service and policies. Unless 
otherwise required by law, we will notify you (for example, through our Service)
before we make changes to this Privacy Policy and give you an opportunity to review
them before they go into effect. Then, if you continue to use the Service, you will
be bound by the updated Privacy Policy. If you do not want to agree to this or any
updated Privacy Policy, you can delete your account.

# Third-Party Services

We may display, include or make available third-party content (including data, information,
applications and other products and services) or provide links to third-party websites
or services (“Third-Party Services”).

You acknowledge and agree that SAT Solutions shall not be responsible for any Third-
Party Services, including their accuracy, completeness, timeliness, validity, copyright
compliance, legality, decency, quality or any other aspect thereof. SAT Solutions
does not assume and shall not have any liability or responsibility to you or any
other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you,
and you access and use them entirely at your own risk and subject to such third 
parties’ terms and conditions.

# Tracking Technologies

 * Cookies
   We use Cookies to enhance the performance and functionality of our platform
   but are non-essential to their use. However, without these cookies, certain functionality
   like videos may become unavailable, or you would be required to enter your login
   details every time you visit the platform as we would not be able to remember
   that you had logged in previously.

# Information about the General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European
Economic Area (EEA), and in this section of our Privacy Policy we are going to explain
exactly how and why this data is collected, and how we maintain this data under 
protection from being replicated or used in the wrong way.

# What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’
data is protected by companies and enhances the control EU residents have over their
personal data.

The GDPR is relevant to any globally operating company and not just EU-based businesses
and EU residents. Our customers’ data is important irrespective of where they are
located, which is why we have implemented GDPR controls as our baseline standard
for all our operations worldwide.

# What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a
broad spectrum of information that could be used on its own, or in combination with
other pieces of information, to identify a person. Personal data extends beyond 
a person’s name or email address. Some examples include financial information, political
opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation,
and ethnicity.

The Data Protection Principles include requirements such as:

 * Personal data collected must be processed in a fair, legal, and transparent way
   and should only be used in a way that a person would reasonably expect.
 * Personal data should only be collected to fulfil a specific purpose, and it should
   only be used for that purpose. Organizations must specify why they need personal
   data when they collect it.
 * Personal data should be held no longer than necessary to fulfil its purpose.
 * People covered by the GDPR have the right to access their own personal data. 
   They can also request a copy of their data, and that their data be updated, deleted,
   restricted, or moved to another organization.

# Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’
personal data that they collect and process. It also raises the stakes for compliance
by increasing enforcement and imposing greater fines for breach. Beyond these facts,
it’s simply the right thing to do. At SAT Solutions we strongly believe that your
data privacy is very important, and we already have solid security and privacy practices
in place that go beyond the requirements of this new regulation.

# Individual Data Subject’s Rights – Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements
of GDPR. SAT Solutions processes or stores all personal data in fully vetted, DPA-
compliant vendors. We do store all conversation and personal data for up to 6 years
unless your account is deleted. In which case, we dispose of all data in accordance
with our Terms of Service and Privacy Policy, but we will not hold it longer than
60 days.

We are aware that if you are working with EU customers, you need to be able to provide
them with the ability to access, update, retrieve and remove personal data. We got
you! We’ve been set up as self-service from the start and have always given you 
access to your data and your customers’ data. Our customer support team is here 
for you to answer any questions you might have about working with the API.

# California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of
Personal Information we collect and how we use it, the categories of sources from
whom we collect Personal Information, and the third parties with whom we share it,
which we have explained above.

We are also required to communicate information about rights California residents
have under California law. You may exercise the following rights:

 * Right to Know and Access. You may submit a verifiable request for information
   regarding the: (1) categories of Personal Information we collect, use, or share;(
   2) purposes for which categories of Personal Information are collected or used
   by us; (3) categories of sources from which we collect Personal Information; 
   and (4) specific pieces of Personal Information we have collected about you.
 * Right to Equal Service. We will not discriminate against you if you exercise 
   your privacy rights.
 * Right to Delete. You may submit a verifiable request to close your account, and
   we will delete Personal Information about you that we have collected.
 * Request that a business that sells a consumer’s personal data, not sell the consumer’s
   personal data.

If you make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

# California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and
how we use it, the categories of sources from whom we collect Personal Information,
and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

 * Right to Know and Access. You may submit a verifiable request for information
   regarding the: (1) categories of Personal Information we collect, use, or share;(
   2) purposes for which categories of Personal Information are collected or used
   by us; (3) categories of sources from which we collect Personal Information; 
   and (4) specific pieces of Personal Information we have collected about you.
 * Right to Equal Service. We will not discriminate against you if you exercise 
   your privacy rights.
 * Right to Delete. You may submit a verifiable request to close your account, and
   we will delete Personal Information about you that we have collected.
 * Right to request that a business that sells a consumer’s personal data, not sell
   the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

# Contact Us

Don’t hesitate to contact us if you have any questions.

 * Via Email: [sales@sat-solutions.com](https://sat-solutions.com/privacy-policy/sales@sat-solutions.com)
 * Via this Link: [https://sat-solutions.com/lets-optimize-your-operations-together/](https://sat-solutions.com/lets-optimize-your-operations-together/)
 * Via this Address: 237/22-23 Rat Phatthana Road, Rat Phatthana, Saphan Sung, Bangkok
   10240, Thailand